Privacy Policy

RaptorX ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our cloud-based penetration testing platform and related services.

Account Information

• Name and email address
• Company name and job title
• Billing information and payment details
• Password (stored in encrypted form)

Scan Data

• Target URLs, domains, and IP addresses you submit
• Scan results and vulnerability findings
• Generated reports and remediation notes

Usage Information

• Log data (IP address, browser type, access times)
• Feature usage and interaction patterns
• Device and platform information

We use the information we collect to:

• Provide, maintain, and improve our services
• Process transactions and send related information
• Send technical notices, updates, and security alerts
• Respond to your comments, questions, and support requests
• Monitor and analyze usage trends and preferences
• Detect, prevent, and address technical issues

We implement industry-standard security measures to protect your data:

• All data encrypted at rest using AES-256 encryption
• All data encrypted in transit using TLS 1.3
• SOC 2 Type II compliant infrastructure
• Regular security audits and penetration testing
• Multi-tenant isolation with dedicated environments
• Role-based access controls and audit logging

We retain your data for as long as your account is active or as needed to provide services:

• Starter plan: Scan data retained for 30 days
• Professional plan: Scan data retained for 1 year
• Enterprise plan: Customizable retention periods

You may request deletion of your data at any time by contacting support@aiptx.io.

We do not sell your personal information. We may share data with:

• Service providers who assist in operating our platform (hosting, payment processing)
• Law enforcement when required by law or to protect our rights
• Business partners with your explicit consent

Depending on your location, you may have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your data
• Object to or restrict processing of your data
• Data portability (receive your data in a structured format)
• Withdraw consent at any time

We use essential cookies to operate our platform and optional analytics cookies to improve our services. You can control cookie preferences through your browser settings.

Your data may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place, including Standard Contractual Clauses for EU data transfers.

Our services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from children.

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.

If you have questions about this Privacy Policy or our data practices, please contact us at:

• Email: privacy@aiptx.io
• Address: San Francisco, CA, USA